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Water

Contact Information

Water District Superintendent

Joe Eckam

Deputy Clerk/Water Clerk/Planning Board & ZBA Secretary

Shawn L Cotter

Address:
Hopewell Water Districts
Superintendent Office - Pump Station
4439 County Road 50
Canandaigua, NY 14424
Hours are:  Monday - Friday, 7:00 AM - 3:00 PM.

WATER BILLING INFORMATION:

2025 Water Rate Increase: Quarterly Water Billing/Payments and Online Payment

Water Bills are mailed between the 1st - 7th of each billing month.

(January/April/July/October)

2025 WATER RATES INCREASE

CANANDAIGUA CONSOLIDATE WATER DISTRICT I

Current water rates of $4.84 per one thousand gallons with a 7,00-gallon minimum charge of $33.88 has been increased with the 2025 billing to $6.44 per one thousand gallons with a 7,000-gallon minimum charge of $45.08

$6.44 Additional cost per thousand gallons of water usage

GORHAM WATER

Current water rates of $4.84 per one thousand gallons with a 7,000-gallon minimum charge of $33.88 has been increased with the 2025 billing to $8.09 per thousand gallons with a 7,000-gallon minimum charge of $56.63.

$$8.09 Additional cost per thousand gallons of water usage

(If you have any questions, please contact Water Supt. Joe Eckam at 585-394-3960)

Billing Due Dates: All water bills are due by the last day of each billing month (January/April/July/October)

(If paying on line, use your 8 digit account number. Do not include the -0, the system will not find account.) Example 55000016-0, exclude -0

Water Payment by Mail:
Hopewell Water Districts
2716 County Road #47
Canandaigua, NY 14424

Water Payment in Person @ Hopewell Town Hall:
Denise Hood - Town Clerk
2716 County Road #47
Canandaigua, NY 14424

Water Payment Over the Phone With Credit/DEBIT Cards:
please contact Town Clerk Denise Hood
Phone: (585)394-0036 ext. 1

Water Payment Online:
https://townofhopewell.org/payments/
Please be certain to open the Water Payments link during the months of January - March and not Town & County Tax payments.

When entering your account # - Use the FIRST 8 digits without the -0 (example 32000001).

Please keep in mind, the payment processing company does charge a convenience fee.

The Town Clerk has convenience fee information available upon request.

If you have any questions regarding water billing, please feel free to contact Shawn Cotter.

Hyper Reach -REVERSE 911

If you are a Hopewell resident within the Hopewell Water Districts and are interested in receiving emergency alerts concerning Water (such as boil water advisory), please sign up with the Ontario County Sheriff's 911 Center here.

LSLI (Lead Service Line Inventory - 2024)

Reports are in Excel Format
NYSDOH_LSLI_Service_Line_Inventory_PWSID_NY3401182 - Hopewell Consolidated Water District #2
NYSDOH_LSLI_Service_Line_Inventory_PWSID_NY3411948 - Hopewell Consolidated Water District #1

FAQs:

Which Water Quality Report is for my Water District?
If the second (2nd) number of your account is a 1, 3, 4, or 5, please read Report #1.
If the second (2nd) number of your account is a 2 or 6, please read Report #2.

Where can I find the annual Water Quality Reports?
Please go to Documents & Resources section above on this page.