New Water Billing Software

January 2023 water bills will have a "temporary" format. We are in the process of implementing new Water Billing Software, since our current software program is being phased out.

By the next billing quarter, a new template for your water bills will be in place. We are currently working with the software company concerning this matter.

We ask for your patience during this transition. Within the next one or two billing cycles, our customers will have the option of receiving their water bills either by mail or email.

If you have any questions, please feel free to contact Shawn at scotter@townofhopewell.org or at 585-394-0036 ext. 8